To all our Wonderful Clients
Thank you so much for your understanding of and compliance with our increased social distancing measures during the Covid-19 pandemic. Animal welfare is at the core of our values however it is also our duty to do everything we can to protect human health, particularly those in our community who are most at risk in this unprecedented situation. For this reason, we have suspended all routine face to face appointments and now only see in person, those cases where the animal will suffer without our care.
Please note our temporary opening hours which are Monday to Friday 8.30am to 6pm. If you need to speak to an emergency vet outside of these hours, please first contact the surgery on 01367 710595.
Where possible all non-urgent appointments will be performed by phone call or a video consultation service where our vets can perform consultations and prescribe remotely. These are chargeable as a telephone consultation. To book a phone or video consultation, please call the surgery on 01367 710595. If you need to be seen, we will explain our procedures to keep you safe while we examine your animal at the surgery.
Medication and food: It is important that pets on long term medications continue to receive these. You can request repeat medication, flea and worm treatment or food by telephone or by emailing firstname.lastname@example.org. All medications may be delivered or posted to you or can be collected by a “non-contact” collection box at our practice.
Three weeks ago, we put a hold on all vaccinations during the initial lockdown period as we felt it was important to conform to the Government’s advice on social distancing to protect the NHS and save lives. As lockdown continues, we need to balance this with ensuring that pets do not become ill with preventable diseases. Following advice from The Royal Veterinary College and the vaccine manufacturers, we will now offer vaccinations to the most high-risk animals from 14th April as follows:
- Puppies may be vaccinated from 10 weeks and will be able to start going out from one week later then they will have a second vaccination 2 weeks later.
- Kittens should be kept in until 12 weeks of age, then may start their vaccination course.
- For adult cats and dogs, their annual booster can be delayed by one month if they are one year of age and up to two months if they are two years of age or older.
- Rabbit boosters may be delayed by one month.
If your pet falls into any of these categories, please call the surgery to book your vaccine. Please be aware that our ‘phones are very busy in the morning and that there may be a wait before a vaccination slot is available.
Our team are doing an amazing job during these exceptional times and we thank you for your cooperation and help in making these measures work. Together, with your help we can be here for you and your pets as and when you need us through this pandemic. Stay connected on our latest news on our Facebook. Stay safe everyone.
With thanks from all at Court Vets